Engineer – Services ( North Region )

0 - 2 Years

Job Description

Engineer - Services
Region: North India
Industry: Pharma Machine/ Pharma Packaging
Educational Qualification: Diploma / B.E / B.Tech (Electrical / Electronics / Mechanical)
Experience: 0 - 2 Years (Freshers may apply)

Job Description:
  • Onsite Customer visit for Installation & Support to resolve all technical issues
  • Coordination with technical/software team for removing Bugs
  • Coordination with sales and coordination team for all supply issue.
  • Resolve all the technical & Non-technical issue onsite.
  • Provide a solution to software/hardware issue in consultation with Software / Embedded / CCD team
  • Discussion with the customer and resolve all issues.
  • Preparation of Service Reports and Issue wise MOM
  • Completion of RMA in coordination with CCD, Sales & Dispatch for proper handling of returnable and non-returnable material.
  • The regular training program at customer end in order to educate regarding Jekson Vision System and maintaining proper documentation for the same and its efficient storage
  • Maintain a complete pre-installation checklist and checklist of all the installation done at customer place and to provide the copy of the same to Sales & CCD
  • Synchronize the same to be used as reference
  • For all out of warranty systems plan for AMC, in consultation with the sales team.
  • Regular Audit at Customer end to check the working status and to provide the suggestion for up-gradation if required.

Salary: Not Disclosed by Recruiter

Industry:Industrial Products / Heavy Machinery


Desired Candidate Profile

Desired Candidate Profile

Skills and Knowledge required:
  • Service & troubleshooting of embedded systems
  • Integration of system of PLC or Non-PLC base machines. Ability to travel across the World
  • Ability To travel as per requirement
  • Competencies (Behavioural Skills) required:
  • People Management 
  • Negotiation Skills
  • Relationship Skills
  • Analytical and Problem Solving
  • Proactive
  • Communicate effectively, verbally and in writing, to a diverse audience. 
  • Plan, organize and prioritize work. 
  • Demonstrate the highest level of ethical behaviour. 
  • Remain flexible in order to adapt to changes in the work environment. 
  • Study and apply new information, and take initiative. 
  • Excellent time-management, problem-prevention and problem-solving skills. 
  • Work accurately with close attention to detail. 
  • Maintain confidentiality of sensitive information. 
  • Possess a work ethic that includes neatness, punctuality and accuracy.

Company Profile

Jekson Vision Pvt Ltd

Jekson Vision is headquartered at Ahmedabad, India and also has a presence in USA and Middle East. To provide high-quality products, Jekson Vision focuses in value research, design, software and engineering.

Jekson Vision has more than million man years of experience in designing and developing the Vision Inspection Systems for industrial automation domain (mainly in pharmaceutical industries). These systems comprises of various technologies like machine vision and learning, real time embedded, device drivers and a client-server application.

Jekson Vision has added more than 200 satisfied tier one pharmaceutical companies to its list of satisfied customers, with operations from USA, Middle East (Dubai, UAE) and India. Jekson Vision products are designed in accordance with international quality standards such as GMP, FDA, 21CFR part 11 (Pharmaceutical industries), ISO and CE.
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Recruiter Name:HR Jekson Vision Pvt Ltd

Contact Company:Jekson Vision Pvt Ltd